Panora Connect incident

Dashboard Access Issue

Resolved on August 12, 2026, affecting Dashboard.

monitoring Aug 12, 2026, 06:03 AM UTC

We've rolled out the fix and are actively monitoring to make sure the issue doesn’t return.

Started
Aug 12, 2026, 06:18 AM UTC
Resolved
Aug 12, 2026, 06:18 AM UTC
Duration
–
Detected by Pingoru
Aug 12, 2026, 06:18 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Aug 12, 2026, 05:58 AM UTC

    A recent security update has incorrectly blocked all customers from accessing the Panora dashboard. Our team is actively working on a fix and will restore access as soon as possible. We apologize for the disruption and appreciate your patience.

  2. monitoring Aug 12, 2026, 06:03 AM UTC

    We've rolled out the fix and are actively monitoring to make sure the issue doesn’t return.

  3. resolved Aug 12, 2026, 06:18 AM UTC

    Service has been restored and the incident is resolved.

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