Panora Connect incident

Activity Tracking Plan Issues

Resolved on May 26, 2026.

monitoring May 26, 2026, 07:02 PM UTC

We've rolled out the fix and are actively monitoring to make sure the issue doesn’t return.

Started
May 26, 2026, 09:30 PM UTC
Resolved
May 26, 2026, 09:30 PM UTC
Duration
–
Detected by Pingoru
May 26, 2026, 09:30 PM UTC

Update timeline

  1. investigating May 26, 2026, 02:12 PM UTC

    We are aware of our free Activity Tracking feature failing with the error of "Plan upgrade required". We are investigating.

  2. identified May 26, 2026, 03:45 PM UTC

    We've found the source of the disruption and our engineers are already deploying the solution.

  3. monitoring May 26, 2026, 07:02 PM UTC

    We've rolled out the fix and are actively monitoring to make sure the issue doesn’t return.

  4. resolved May 26, 2026, 09:30 PM UTC

    Service has been restored and the incident is resolved.

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