Panora Connect experienced a minor incident on May 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 26, 2026, 02:12 PM UTC
Status: Investigating We are aware of our free Activity Tracking feature failing with the error of "Plan upgrade required". We are investigating.
- identified May 26, 2026, 03:45 PM UTC
Status: Identified We've found the source of the disruption and our engineers are already deploying the solution.
- monitoring May 26, 2026, 07:02 PM UTC
Status: Monitoring We've rolled out the fix and are actively monitoring to make sure the issue doesn’t return.
- resolved May 26, 2026, 09:30 PM UTC
Status: Resolved Service has been restored and the incident is resolved.