PairSoft Outage History

PairSoft had 3 outages in the last 2 years totaling 26h 22m of downtime — averaging 0.1 incidents per month.

There were 3 PairSoft outages since September 29, 2025 totaling 26h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pairsoft.com

Major November 17, 2025

Docupeak Service Interruption Alert

Detected by Pingoru: Nov 17, 2025, 03:46 PM UTC
Resolved: Nov 17, 2025, 09:04 PM UTC
Duration: 5h 17m

Affected: DocuPeak Database Service (EUSSQL01)

Timeline · 3 updates

investigating Nov 17, 2025, 03:46 PM UTC

We are experiencing minor issues with the Docupeak services. These issues may prevent you from accessing or using parts of your Docupeak application. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.
monitoring Nov 17, 2025, 04:19 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 17, 2025, 09:04 PM UTC

This incident has been resolved.

Read the full incident report →

Notice October 29, 2025

PaperSaveCloud Service Interruption Alert

Detected by Pingoru: Oct 29, 2025, 04:50 PM UTC
Resolved: Oct 30, 2025, 01:03 PM UTC
Duration: 20h 12m

Affected: PaperSave Web Client (AWS)

Timeline · 3 updates

investigating Oct 29, 2025, 04:50 PM UTC

We are experiencing minor issues with the PaperSaveCloud services. These issues may prevent you from accessing PaperSave 7x Home page. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.
monitoring Oct 29, 2025, 09:51 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 30, 2025, 01:03 PM UTC

This incident has been resolved.

Read the full incident report →

Minor September 29, 2025

Docupeak Cloud Service - Interruption Alert

Detected by Pingoru: Sep 29, 2025, 04:04 PM UTC
Resolved: Sep 29, 2025, 04:56 PM UTC
Duration: 51m

Affected: DocuPeak Database Service (EUSSQL02)

Timeline · 3 updates

investigating Sep 29, 2025, 04:04 PM UTC

We are currently experiencing performance issues with the Docupeak Cloud Service. These may prevent you from viewing your Docupeak content, or you may experience a slowdown in loading time. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.
monitoring Sep 29, 2025, 04:29 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 29, 2025, 04:56 PM UTC

This incident has been resolved.

Read the full incident report →