PairSoft experienced a notice incident on October 29, 2025 affecting PaperSave Web Client (AWS), lasting 20h 12m. The incident has been resolved; the full update timeline is below.
Affected components
PaperSave Web Client (AWS)
Update timeline
- investigating Oct 29, 2025, 04:50 PM UTC
We are experiencing minor issues with the PaperSaveCloud services. These issues may prevent you from accessing PaperSave 7x Home page. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.
- monitoring Oct 29, 2025, 09:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 01:03 PM UTC
This incident has been resolved.