PageProof incident

Integration connector for ClickUp not connecting with new accounts

Minor Resolved View vendor source →

PageProof experienced a minor incident on September 16, 2024 affecting PageProof, lasting 15h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 05:52 AM UTC
Resolved
Sep 16, 2024, 09:23 PM UTC
Duration
15h 31m
Detected by Pingoru
Sep 16, 2024, 05:52 AM UTC

Affected components

PageProof

Update timeline

  1. investigating Sep 16, 2024, 05:52 AM UTC

    Integrations to new ClickUp accounts are not connecting after redirection to ClickUp's authorisation page.

  2. investigating Sep 16, 2024, 08:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 16, 2024, 08:19 PM UTC

    The issue has been identified.

  4. resolved Sep 16, 2024, 09:23 PM UTC

    This incident has been resolved and new instructions were added to our ClickUp article in Intercom: https://help.pageproof.com/en/articles/7850816-clickup-pageproof