Pagely incident
Degraded performance for Atomic dashboard and Pagely API
Ongoing since 04:29 PM UTC, affecting Atomic Control Panel and API.
We've identified an issue affecting a portion of requests to the Atomic dashboard and the Pagely API. While this is ongoing, some actions in Atomic may fail sporadically with an error like "There was an issue with an API call... please refer a developer to Request ID...". Affected actions include: - Purging the CDN cache (from Atomic, the WordPress dashboard, or WP-CLI) - Changing an app's PHP version - Adding or updating SSH users and keys - Other app and server management actions Your websites remain online and are serving traffic normally. Only management actions are affected. We'll post another update as soon as we have more information.
Affected components
Update timeline
- identified Nov 01, 2026, 04:29 PM UTC
We've identified an issue affecting a portion of requests to the Atomic dashboard and the Pagely API. While this is ongoing, some actions in Atomic may fail sporadically with an error like "There was an issue with an API call... please refer a developer to Request ID...". Affected actions include: - Purging the CDN cache (from Atomic, the WordPress dashboard, or WP-CLI) - Changing an app's PHP version - Adding or updating SSH users and keys - Other app and server management actions Your websites remain online and are serving traffic normally. Only management actions are affected. We'll post another update as soon as we have more information.
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