Pagar.me incident

Instabilidade no Transacional PSP

Minor Resolved View vendor source →

Pagar.me experienced a minor incident on October 9, 2026 affecting API Pagar.me v5.0 and API Pagar.me v1.0 a v4.0 (Legacy), lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 11:01 PM UTC
Resolved
Oct 09, 2026, 11:37 PM UTC
Duration
36m
Detected by Pingoru
Oct 09, 2026, 11:01 PM UTC

Affected components

API Pagar.me v5.0API Pagar.me v1.0 a v4.0 (Legacy)

Update timeline

  1. investigating Oct 09, 2026, 11:01 PM UTC

    Estamos com performance degradada no Transacional PSP, o time segue investigando.

  2. monitoring Oct 09, 2026, 11:16 PM UTC

    O ambiente segue estável e sendo monitorado. Horário de impacto: 19:14h às 19:54h

  3. resolved Oct 09, 2026, 11:37 PM UTC

    Ambiente normalizado