Paazl incident

Web app: HTTP Status 500 – Internal Server Error

Minor Resolved View vendor source →

Paazl experienced a minor incident on October 3, 2025 affecting Paazl Live Web Application, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 07:58 AM UTC
Resolved
Oct 06, 2025, 10:28 AM UTC
Duration
3d 2h
Detected by Pingoru
Oct 03, 2025, 07:58 AM UTC

Affected components

Paazl Live Web Application

Update timeline

  1. identified Oct 03, 2025, 07:58 AM UTC

    For some carriers, it is currently not possible to create a new shipment or edit an existing shipment within the Paazl web app. This results in a page showing a HTTP Status 500 – Internal Server Error. We are aware of this situation and are actively working on a it. As a temporary workaround, we recommend using the API calls, which are not affected by this.

  2. resolved Oct 06, 2025, 10:28 AM UTC

    The issue has been resolved. We thank you for your patience.