Resolved after 3 days 2 hours, affecting Paazl Live Web Application, on October 3, 2025.
For some carriers, it is currently not possible to create a new shipment or edit an existing shipment within the Paazl web app. This results in a page showing a HTTP Status 500 – Internal Server Error. We are aware of this situation and are actively working on a it. As a temporary workaround, we recommend using the API calls, which are not affected by this.
Affected components
Update timeline
- identified Oct 03, 2025, 07:58 AM UTC
For some carriers, it is currently not possible to create a new shipment or edit an existing shipment within the Paazl web app. This results in a page showing a HTTP Status 500 – Internal Server Error. We are aware of this situation and are actively working on a it. As a temporary workaround, we recommend using the API calls, which are not affected by this.
- resolved Oct 06, 2025, 10:28 AM UTC
The issue has been resolved. We thank you for your patience.
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