Paazl incident

Temporary Outage: 400 Bad Request from GET & Order overview, searching by reference, barcode or address details is temporarily unavailable

Major Resolved View vendor source →

Paazl experienced a major incident on January 13, 2026 affecting Paazl Live Web Application and Paazl Staging Web Application, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 11:57 AM UTC
Resolved
Jan 13, 2026, 02:12 PM UTC
Duration
2h 15m
Detected by Pingoru
Jan 13, 2026, 11:57 AM UTC

Affected components

Paazl Live Web ApplicationPaazl Staging Web Application

Update timeline

  1. investigating Jan 13, 2026, 11:57 AM UTC

    Some customers are currently receiving an "400 Bad Request from GET" within their response and/or seeing within the Paazl web app the message "Order overview, searching by reference, barcode or address details is temporarily unavailable". We are currently investigating the root cause and will provide an update as soon as possible.

  2. identified Jan 13, 2026, 01:07 PM UTC

    The issue has been identified and we are working on a solution.

  3. resolved Jan 13, 2026, 02:12 PM UTC

    This incident has been resolved.