Paazl incident

Paazl Web Application

Resolved after 6 hours 25 minutes, affecting Paazl Checkout Widget and Paazl Live Webservice and 1 more, on November 28, 2024.

monitoring Nov 28, 2024, 11:30 AM UTC

We have noticed that the response of our Web Application, Checkout Widget, and API had degraded performance. We have immediately identified and rolled out a fix. Our performance is back to normal at this moment. We are investigation the issue further and will come back with more information as soon as possible

Started
Nov 28, 2024, 11:30 AM UTC
Resolved
Nov 28, 2024, 05:56 PM UTC
Duration
6h 25m
Detected by Pingoru
Nov 28, 2024, 11:30 AM UTC

Affected components

Paazl Checkout WidgetPaazl Live WebservicePaazl Live Web Application

Update timeline

  1. monitoring Nov 28, 2024, 11:30 AM UTC

    We have noticed that the response of our Web Application, Checkout Widget, and API had degraded performance. We have immediately identified and rolled out a fix. Our performance is back to normal at this moment. We are investigation the issue further and will come back with more information as soon as possible

  2. resolved Nov 28, 2024, 05:56 PM UTC

    This incident has been resolved.

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