Paazl incident

Bpost: label timeouts

Resolved after 34 days 21 hours, affecting bpost, on December 28, 2022.

identified Dec 30, 2022, 02:43 PM UTC

Bpost identified issues on their side and are currently on top of resolving this as soon as possible. As soon as we have another update we will post it.

Started
Dec 28, 2022, 03:27 PM UTC
Resolved
Feb 01, 2023, 01:14 PM UTC
Duration
34d 21h
Detected by Pingoru
Dec 28, 2022, 03:27 PM UTC

Affected components

bpost

Update timeline

  1. identified Dec 28, 2022, 03:27 PM UTC

    The Bpost webservice is not responding. Because of this outage, you may experience issues when attempting to print shipping labels for this carrier. We've contacted Bpost and are awaiting a status update. As soon as we receive an update, we will post it on this page. We thank you for your patience.

  2. investigating Dec 29, 2022, 09:28 AM UTC

    We are currently investigating an issue where the Bpost labels are giving timeouts. You may experience issues when attempting to print labels as these will be temporarily unavailable. If you retry the label generation later on it may work again as the timeout has then been resolved. We are investigating the root cause of this issue and have prompted Bpost to the same on their side. We thank you for your patience.

  3. identified Dec 30, 2022, 02:43 PM UTC

    Bpost identified issues on their side and are currently on top of resolving this as soon as possible. As soon as we have another update we will post it.

  4. resolved Feb 01, 2023, 01:14 PM UTC

    This incident has been resolved.

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