Resolved after 8 hours 8 minutes, affecting DPD Shipping Labels, on February 6, 2023.
The issue has been resolved and no more time outs are being shown. The connection is fully operational again.
Affected components
Update timeline
- investigating Feb 06, 2023, 08:18 AM UTC
We are currently investigating an issue regarding DPD giving read time outs when requesting a label. You will notice that you are not get a label for DPD shipments. We will reach out to DPD for help.
- monitoring Feb 06, 2023, 09:16 AM UTC
Our monitoring is showing no more time outs since 09:05. Therefore, you should be able to get labels again. We will be monitoring the DPD service for today.
- resolved Feb 06, 2023, 04:26 PM UTC
The issue has been resolved and no more time outs are being shown. The connection is fully operational again.
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