Resolved after 1 day 3 hours, affecting Cycloon Shipping Labels, on June 14, 2023.
Cycloon has implemented a fix for their production environment. We are monitoring the performance.
Affected components
Cycloon Shipping Labels
Update timeline
- identified Jun 14, 2023, 08:04 AM UTC
We have identified an issue where the Cycloon shipping options slow down the shipping option responses. We are reaching out to the carrier for a fix.
- monitoring Jun 14, 2023, 02:42 PM UTC
Cycloon has implemented a fix for their production environment. We are monitoring the performance.
- resolved Jun 15, 2023, 11:39 AM UTC
This incident has been resolved.
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