Resolved after 18 hours 12 minutes, affecting UPS, on September 13, 2023.
UPS has notified us that they are investigating the issue. We will post further updates as they arise.
Affected components
UPS
Update timeline
- identified Sep 13, 2023, 02:29 PM UTC
We have been notified that UPS is giving an Authentication error: Unable to validate shipping order at UPS: (250002) Invalid Authentication Information We have reached out to UPS for more information
- identified Sep 13, 2023, 04:44 PM UTC
UPS has notified us that they are investigating the issue. We will post further updates as they arise.
- resolved Sep 14, 2023, 08:42 AM UTC
This incident has been resolved.
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