Paazl incident

UPS Servicepoint locator degraded performance

Resolved after 8 hours 37 minutes, affecting UPS, on January 4, 2024.

identified Jan 04, 2024, 09:04 AM UTC

We have noticed that several postal codes cannot be linked to proper geo coordinates, and as a result, correct service points are not displayed in the proximity. The issue has been identified and a fix is being implemented.

Started
Jan 04, 2024, 09:04 AM UTC
Resolved
Jan 04, 2024, 05:41 PM UTC
Duration
8h 37m
Detected by Pingoru
Jan 04, 2024, 09:04 AM UTC

Affected components

UPS

Update timeline

  1. identified Jan 04, 2024, 09:04 AM UTC

    We have noticed that several postal codes cannot be linked to proper geo coordinates, and as a result, correct service points are not displayed in the proximity. The issue has been identified and a fix is being implemented.

  2. resolved Jan 04, 2024, 05:41 PM UTC

    This incident has been resolved.

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