Paazl incident

DPD Parcelshops not being retrieved.

Resolved after 20 hours 35 minutes, affecting DPD Parcelshops, on July 22, 2024.

monitoring Jul 22, 2024, 02:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 22, 2024, 12:46 PM UTC
Resolved
Jul 23, 2024, 09:22 AM UTC
Duration
20h 35m
Detected by Pingoru
Jul 22, 2024, 12:46 PM UTC

Affected components

DPD Parcelshops

Update timeline

  1. investigating Jul 22, 2024, 12:46 PM UTC

    We are currently not getting results when trying to fetch DPD Parcelshops locations. We are investigating the issue and will update the statuspage accordingly.

  2. identified Jul 22, 2024, 02:06 PM UTC

    We have found the cause of this issue and are implementing a fix.

  3. monitoring Jul 22, 2024, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2024, 09:22 AM UTC

    This incident has been resolved.

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