Oxahost incident
Connectivity issues in Rack 02 in DC Ben Arous
Resolved after 42 minutes, affecting Datacenters (DC1: Ben Arous-Tunisia), on July 19, 2026.
The disruption was traced back to a **network hardware issue**, specifically an intermittent failure on a top-of-rack switch uplink. While redundant secondary paths prevented a total blackout, a subset of servers experienced brief packet loss and latency spikes. On-site network engineers quickly isolated the faulty hardware and are actively deploying a replacement component to restore full, seamless operational stability.
Affected components
Update timeline
- investigating Jul 19, 2026, 01:29 PM UTC
We are currently investigating this incident.
- resolved Jul 19, 2026, 02:12 PM UTC
The disruption was traced back to a **network hardware issue**, specifically an intermittent failure on a top-of-rack switch uplink. While redundant secondary paths prevented a total blackout, a subset of servers experienced brief packet loss and latency spikes. On-site network engineers quickly isolated the faulty hardware and are actively deploying a replacement component to restore full, seamless operational stability.
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