Oxahost incident

Connectivity issues in Rack 02 in DC Ben Arous

Minor Resolved

Oxahost experienced a minor incident on July 19, 2026 affecting Datacenters (DC1: Ben Arous-Tunisia), lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 01:29 PM UTC
Resolved
Jul 19, 2026, 02:12 PM UTC
Duration
42m
Detected by Pingoru
Jul 19, 2026, 01:29 PM UTC

Affected components

Datacenters (DC1: Ben Arous-Tunisia)

Update timeline

  1. investigating Jul 19, 2026, 01:29 PM UTC

    We are currently investigating this incident.

  2. resolved Jul 19, 2026, 02:12 PM UTC

    The disruption was traced back to a **network hardware issue**, specifically an intermittent failure on a top-of-rack switch uplink. While redundant secondary paths prevented a total blackout, a subset of servers experienced brief packet loss and latency spikes. On-site network engineers quickly isolated the faulty hardware and are actively deploying a replacement component to restore full, seamless operational stability.