Oxahost incident

Upstream connectivity issues

Notice

Resolved after 1 day 6 hours, affecting Datacenters (DC4 : Tunis - Tunisia), on June 25, 2026.

resolved Jun 26, 2026, 12:10 PM UTC

Following 24 hours of continuous monitoring confirming full network stability, this incident is now officially closed. A comprehensive incident report will be published on our blog within the next 48 hours. This post will detail the root cause of the upstream operator outage and outline the technical measures we are implementing to prevent this type of issue in the future. Thank you for your patience.

Started
Jun 25, 2026, 05:55 AM UTC
Resolved
Jun 26, 2026, 12:10 PM UTC
Duration
1d 6h
Detected by Pingoru
Jun 25, 2026, 05:55 AM UTC

Affected components

Datacenters (DC4 : Tunis - Tunisia)

Update timeline

  1. investigating Jun 25, 2026, 05:55 AM UTC

    We are currently investigating this incident.

  2. monitoring Jun 25, 2026, 06:43 AM UTC

    Upstream carrier issue identified and mitigated by the operator. We are currently in the monitoring phase to verify full recovery.

  3. identified Jun 25, 2026, 07:12 AM UTC

    We are experiencing a reoccurrence of service disruptions. Our team is actively investigating the incident and will provide updates as they become available.

  4. identified Jun 25, 2026, 10:02 AM UTC

    Our upstream telecom partner has confirmed they are mitigating a large-scale Distributed Denial of Service (DDoS) attack targeting the national network backbone. The provider is actively working on mitigation strategies, but some disruptions continue. We sincerely apologize for the impact on your services and appreciate your patience as we navigate this major infrastructure event.

  5. monitoring Jun 25, 2026, 01:44 PM UTC

    Uplink has been stable for more than two hours now. We are continuing to monitor the situation closely, and if there are no further interruptions, we will close the incident. Thank you again for your patience!

  6. resolved Jun 26, 2026, 12:10 PM UTC

    Following 24 hours of continuous monitoring confirming full network stability, this incident is now officially closed. A comprehensive incident report will be published on our blog within the next 48 hours. This post will detail the root cause of the upstream operator outage and outline the technical measures we are implementing to prevent this type of issue in the future. Thank you for your patience.

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