OwnerRez incident
We're currently having issues with Vrbo Channel Bridge
OwnerRez experienced a major incident on July 3, 2026, lasting 9d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 03, 2026, 07:39 PM UTC
Some people are experiencing problems with Vrbo Channel Bridge. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.
- resolved Jul 10, 2026, 06:45 PM UTC
We identified and resolved an issue that was causing Vrbo Channel Bridge to fail when processing reservations. The fix is included in version 13.33 of the Channel Bridge extension. The extension should auto-update in Chrome, but if you are still experiencing issues, please remove the extension, restart Chrome, and reinstall it from the Chrome Web Store. We apologize for the inconvenience and appreciate your patience while we worked through this.
- resolved Jul 13, 2026, 06:04 PM UTC
We've now resolved the incident. Thanks for your patience.