OwnerRez incident

We're currently having issues with processing Booking.com reservations

Major Resolved View vendor source →

OwnerRez experienced a major incident on October 15, 2026, lasting 17h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 08:38 PM UTC
Resolved
Oct 16, 2026, 02:07 PM UTC
Duration
17h 29m
Detected by Pingoru
Oct 15, 2026, 08:38 PM UTC

Update timeline

  1. identified Oct 15, 2026, 08:38 PM UTC

    Due to an outage at Booking.com, some people are experiencing problems with our service right now. Booking.com reservations are not able to pull down tax information and thus are not processing. We are still holding the reservations dates so availability should be unaffected. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

  2. resolved Oct 16, 2026, 02:07 PM UTC

    Booking.com has reported they resolved the incident around 11:53:00 PM UTC (7:53:00 PM EDT). Thanks for your patience.