OwnerRez incident

We're currently having issues with our Booking.com content sync

Major Resolved View vendor source →

OwnerRez experienced a major incident on October 12, 2026, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 03:54 PM UTC
Resolved
Oct 15, 2026, 08:35 PM UTC
Duration
3d 4h
Detected by Pingoru
Oct 12, 2026, 03:54 PM UTC

Update timeline

  1. investigating Oct 12, 2026, 03:54 PM UTC

    Some people are experiencing problems with our Booking.com content sync right now and may be getting sync failure emails. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

  2. investigating Oct 12, 2026, 05:41 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Oct 15, 2026, 08:35 PM UTC

    We've now resolved the incident. Thanks for your patience.