Own Data incident

CA4 - Archive Service Outage Impacting Archive services and UI Access

Notice Resolved

Own Data experienced a notice incident on June 21, 2026 affecting CA4 (Archive), lasting 8h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2026, 08:45 AM UTC
Resolved
Jun 21, 2026, 04:47 PM UTC
Duration
8h 2m
Detected by Pingoru
Jun 21, 2026, 08:45 AM UTC

Affected components

CA4 (Archive)

Update timeline

  1. investigating Jun 21, 2026, 08:45 AM UTC

    We are currently investigating this incident. Customers may experience high latency while using archive on azure ca4

  2. investigating Jun 21, 2026, 11:04 AM UTC

    We're currently experiencing an issue affecting the Archive service. Customers may be unable to search archived data and the UI is not available access or manage archive policies, and perform related operations. We are continuing to work on a fix for this incident.

  3. monitoring Jun 21, 2026, 04:25 PM UTC

    The incident has been resolved. We are closely monitoring the service to verify its full recovery.

  4. resolved Jun 21, 2026, 04:47 PM UTC

    This incident has been resolved.