Own Data incident

Salesforce Disruption Impacting Own Recover (Primarily US Regions)

Minor Resolved View vendor source →

Own Data experienced a minor incident on February 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 03:11 AM UTC
Resolved
Feb 17, 2026, 03:11 AM UTC
Duration
—
Detected by Pingoru
Feb 17, 2026, 03:11 AM UTC

Update timeline

  1. resolved Feb 17, 2026, 03:11 AM UTC

    Type: Incident Duration: 6 hours and 58 minutes Affected Components: Backup & Recover, Backup & Recover, , Backup & Recover, Backup & Recover, Backup & Recover, Backup & Recover, APP1 → Feb 17, 03:11:00 GMT+0 - Monitoring - Own Recover backups are currently affected by a widespread Salesforce service disruption that may result in login failures and intermittent service unavailability. The issue is primarily impacting backup services in US Regions. Technical teams are actively investigating the root cause and implementing remediation measures, with more details available via Salesforce Incident 20003707\. Feb 17, 10:08:44 GMT+0 - Resolved - This incident has been resolved.