Own Data experienced a minor incident on August 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 04, 2026, 05:30 AM UTC
Type: Incident Duration: 6 hours and 13 minutes Affected Components: Backup & Recover, Data Mask & Seed, Data Mask & Seed, Backup & Recover, Data Mask & Seed, Archive, Backup & Recover, Archive, Archive Aug 4, 05:30:00 GMT+0 - Investigating - Customers may currently experience disruptions to the user interface of our products. Backups, scheduled jobs, and API traffic are not impacted and continue to operate normally. We are actively working to restore the UI to full service and will provide updates as the situation progresses. Aug 4, 07:38:22 GMT+0 - Investigating - We are currently investigating this incident. Aug 4, 08:00:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 4, 11:43:15 GMT+0 - Resolved - This incident has been resolved.