Own Data incident

CA4 - Archive Service Outage Impacting Archive services and UI Access

Major Resolved View vendor source →

Own Data experienced a major incident on June 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2026, 08:45 AM UTC
Resolved
Jun 21, 2026, 08:45 AM UTC
Duration
—
Detected by Pingoru
Jun 21, 2026, 08:45 AM UTC

Update timeline

  1. resolved Jun 21, 2026, 08:45 AM UTC

    Type: Incident Duration: 8 hours and 3 minutes Affected Components: Archive Jun 21, 08:45:00 GMT+0 - Investigating - We are currently investigating this incident. Customers may experience high latency while using Archive on Azure CA4 Jun 21, 11:04:00 GMT+0 - Investigating - We're currently experiencing an issue affecting the Archive service. Customers may be unable to search archived data, and the UI for accessing and managing archive policies is unavailable. We are continuing to work on a fix for this incident Jun 21, 16:25:39 GMT+0 - Monitoring - The incident has been resolved. We are closely monitoring the service to verify its full recovery. Jun 21, 16:47:44 GMT+0 - Resolved - This incident has been resolved.