Resolved after 4 days, affecting Phone System, on September 16, 2021.
We continue to work with Telesystems on this issue. At the moment inbound calls are working again.
Affected components
Phone System
Update timeline
- investigating Sep 16, 2021, 05:33 PM UTC
We are currently working with Telesystems on the issue.
- investigating Sep 16, 2021, 05:34 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 16, 2021, 06:19 PM UTC
ITS worked with our local provider to restore service. We are monitoring the service to ensure all is functioning as expected.
- identified Sep 16, 2021, 08:28 PM UTC
Our inbound calls have stopped again. Working with our provider to resolve.
- monitoring Sep 16, 2021, 09:05 PM UTC
We continue to work with Telesystems on this issue. At the moment inbound calls are working again.
- resolved Sep 20, 2021, 05:50 PM UTC
This incident has been resolved.
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