Owens CC incident

Papercut Public Server is Down

Resolved after 22 hours 58 minutes, on April 27, 2023.

monitoring Apr 28, 2023, 11:14 AM UTC

The issue has been resolved with internal printing. We are monitoring the situation.

Started
Apr 27, 2023, 05:09 PM UTC
Resolved
Apr 28, 2023, 04:08 PM UTC
Duration
22h 58m
Detected by Pingoru
Apr 27, 2023, 05:09 PM UTC

Update timeline

  1. investigating Apr 27, 2023, 05:09 PM UTC

    We are currently working on an issue with the public facing portion of Papercut (https://print.owens.edu). At this time the service is unavailable.

  2. identified Apr 27, 2023, 05:42 PM UTC

    All of our Papercut environment has been brought down due to this issue.

  3. monitoring Apr 28, 2023, 11:14 AM UTC

    The issue has been resolved with internal printing. We are monitoring the situation.

  4. resolved Apr 28, 2023, 04:08 PM UTC

    We have resolved the issue.

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