Owens CC incident

Ozone portal is down

Resolved after 6 hours 9 minutes, on August 21, 2023.

resolved Aug 21, 2023, 08:32 PM UTC

Access to Ozone has been restored. We will continue to monitor it and we thank you for your patience today.

Started
Aug 21, 2023, 02:22 PM UTC
Resolved
Aug 21, 2023, 08:32 PM UTC
Duration
6h 9m
Detected by Pingoru
Aug 21, 2023, 02:22 PM UTC

Update timeline

  1. investigating Aug 21, 2023, 02:22 PM UTC

    Our portal is currently unavailable to students and staff. The issue is with our vendor and they are working on the problem.

  2. identified Aug 21, 2023, 03:06 PM UTC

    Our vendor's engineers have identified the problem with Ozone and are working on remediation.

  3. identified Aug 21, 2023, 06:39 PM UTC

    We're still waiting on our vendor to fix Ozone. In the meantime, this page has several resources that may help you, https://www.owens.edu/outage/.

  4. resolved Aug 21, 2023, 08:32 PM UTC

    Access to Ozone has been restored. We will continue to monitor it and we thank you for your patience today.

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