OVHcloud incident

Unable to create MKS cluster in both PCI region

Minor Resolved View vendor source →

OVHcloud experienced a minor incident on September 19, 2026 affecting Public Cloud Services and Public Cloud Services (US-EAST-VA-1) and 1 more component, lasting 4d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 09:52 PM UTC
Resolved
Sep 24, 2026, 02:35 PM UTC
Duration
4d 16h
Detected by Pingoru
Sep 19, 2026, 09:52 PM UTC

Affected components

Public Cloud ServicesPublic Cloud Services (US-EAST-VA-1)Public Cloud Services (US-WEST-OR-1)OVHcloud US Website ServicesOVHcloud US Website Services (OVHcloud US Control Panel (Manager))

Update timeline

  1. investigating Sep 19, 2026, 09:52 PM UTC

    Unable to create MKS cluster in both PCI region in US-EAST-VA-1 and US-WEST-OR-1 Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  2. investigating Sep 19, 2026, 09:52 PM UTC

    Unable to create MKS cluster in both PCI region in US-EAST-VA-1 and US-WEST-OR-1

  3. identified Sep 21, 2026, 04:24 PM UTC

    The issue in concern has been identified and our teams are working on a fix. We apologize for the inconvenience.

  4. identified Sep 21, 2026, 04:24 PM UTC

    The issue in concern has been identified and our teams are working on a fix. We apologize for the inconvenience.

  5. identified Sep 22, 2026, 03:47 PM UTC

    The issue in concern has been identified and our teams are working on a fix. We apologize for the inconvenience.

  6. identified Sep 22, 2026, 03:47 PM UTC

    The issue in concern has been identified and our teams are working on a fix. We apologize for the inconvenience.

  7. resolved Sep 24, 2026, 02:35 PM UTC

    The issue is resolved.