Outsystems incident

AppShield Incident on 2022-06-30 00:03 UTC

Minor Resolved View vendor source →

Outsystems experienced a minor incident on June 30, 2022 affecting Mobile Application Build Service, lasting 5d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2022, 10:50 AM UTC
Resolved
Jul 05, 2022, 12:58 PM UTC
Duration
5d 2h
Detected by Pingoru
Jun 30, 2022, 10:50 AM UTC

Affected components

Mobile Application Build Service

Update timeline

  1. investigating Jun 30, 2022, 10:50 AM UTC

    RPM-2747 We are currently investigating an issue that is affecting all Android builds using AppShield, preventing these builds to complete successfully. This is independent of MABS Version and of AppShield Plugin Version

  2. identified Jun 30, 2022, 12:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 30, 2022, 03:50 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 01, 2022, 05:47 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jul 02, 2022, 12:16 AM UTC

    Although the problem is identified, we haven't yet been able to overcome the problem with a satisfactory solution without causing a greater impact. This incident is only affecting Android builds making use of the AppShield Plugin.

  6. identified Jul 04, 2022, 08:39 AM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Jul 04, 2022, 07:25 PM UTC

    A fix has been implemented and we are monitoring the results. Customers must update their AppShield Plugin version to 1.5.1 from the Forge to be able to have a successful build on Android, when using AppShield.

  8. resolved Jul 05, 2022, 12:58 PM UTC

    This incident has been resolved.