Outsystems incident

Partial System outage

Major Resolved View vendor source →

Outsystems experienced a major incident on April 21, 2026 affecting Support Portal, lasting 7h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 02:36 AM UTC
Resolved
Apr 21, 2026, 10:19 AM UTC
Duration
7h 43m
Detected by Pingoru
Apr 21, 2026, 02:36 AM UTC

Affected components

Support Portal

Update timeline

  1. investigating Apr 21, 2026, 02:36 AM UTC

    We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

  2. investigating Apr 21, 2026, 03:37 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 21, 2026, 04:17 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 21, 2026, 05:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 21, 2026, 10:19 AM UTC

    This incident has been resolved.