Outsystems incident

Partial System outage

Major Resolved View vendor source →

Outsystems experienced a major incident on January 31, 2023 affecting Support Portal, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 10:23 PM UTC
Resolved
Jan 31, 2023, 10:50 PM UTC
Duration
27m
Detected by Pingoru
Jan 31, 2023, 10:23 PM UTC

Affected components

Support Portal

Update timeline

  1. investigating Jan 31, 2023, 10:23 PM UTC

    We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. The following documentation pages are unavailable at the moment: - https://success.outsystems.com/documentation/how-to_guides/ - https://success.outsystems.com/support/ To get support, please access directly via https://success.outsystems.com/support/home/ We will update you as soon as we have the website up and running.

  2. resolved Jan 31, 2023, 10:50 PM UTC

    This incident has been resolved.