Outsystems experienced a minor incident on August 14, 2025 affecting US East / Virginia and Forums and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2025, 03:21 PM UTC
Please be aware that we are currently experiencing a service degradation affecting some applications. This incident also affects our ODC Evaluation Edition program and our trial experience. Our technical teams are actively working to restore the service to full functionality. We understand the impact this may have on your work and apologize for the inconvenience. We will provide a follow-up update within the next hours, or sooner if the issue is resolved. Thank you for your patience.
- identified Aug 14, 2025, 03:33 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 14, 2025, 04:35 PM UTC
A solution has been applied to resolve this issue. We have been able to restore the services affected in our Online Community. We are now monitoring the results. We will continue monitoring this situation to ensure full recovery.
- resolved Aug 14, 2025, 06:37 PM UTC
This incident has been resolved. All services are now operational.
- postmortem Aug 18, 2025, 11:09 AM UTC
On August 14th, a system update caused a critical service to restart with a faulty configuration, leading to connectivity issues for some applications. The issue was addressed and resolved on the same day by correcting the configuration.