Outschool experienced a minor incident on June 22, 2026 affecting Accessing Classes via Zoom, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 22, 2026, 02:41 PM UTC
We are currently experiencing an issue with our third-party video provider, Zoom, that is preventing some Outschool users from joining live classes. This is related to an active Zoom outage affecting customers, including Outschool. Learners and educators may experience difficulty launching or joining Zoom classrooms from Outschool. You can locate Zoom's status updates here: https://www.zoomstatus.com/ Our team is monitoring the situation and will provide updates as we learn more from Zoom. If you are unable to access class due to this issue, please email [email protected] to receive a refund. Thank you for your patience while Zoom works to resolve the issue.
- resolved Jun 22, 2026, 03:27 PM UTC
The issue affecting access to Outschool classrooms has been resolved. If you were impacted by the outage and missed a class or experienced disruptions, please contact us at [email protected]. Our support team will review and issue refunds for impacted classes.