Outschool incident

Intermittent Service Disruptions website access

Major Resolved View vendor source →

Outschool experienced a major incident on November 18, 2025 affecting Outschool.com Website, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:14 PM UTC
Resolved
Nov 18, 2025, 06:18 PM UTC
Duration
5h 4m
Detected by Pingoru
Nov 18, 2025, 01:14 PM UTC

Affected components

Outschool.com Website

Update timeline

  1. monitoring Nov 18, 2025, 01:14 PM UTC

    We’re aware of intermittent issues and delays due to a third party vendor affecting parts of Outschool, Customer Support, and general website access. Our team is monitoring the situation. Please email [email protected] if you’re having trouble, and we’ll follow up as soon as possible.

  2. monitoring Nov 18, 2025, 01:15 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 18, 2025, 01:16 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 18, 2025, 06:18 PM UTC

    This incident has been resolved.