Outschool experienced a minor incident on August 21, 2025 affecting Accessing Classes via Zoom, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Accessing Classes via Zoom
Update timeline
- identified Aug 21, 2025, 06:24 PM UTC
Zoom is experiencing issues that may prevent some classes from taking place. Please reach out to [email protected] for assistance with refunds from missed classes.
- monitoring Aug 21, 2025, 06:35 PM UTC
Zoom reports the issue has been resolved - we will continue to monitor. Please contact [email protected] for assistance with refunds from missed classes.
- resolved Aug 21, 2025, 08:25 PM UTC
The Zoom issue has been resolved.