Ouriginal incident

Canvas / LTI integration disturbance

Resolved after 7 hours 45 minutes, on October 5, 2021.

postmortem Oct 06, 2021, 07:59 AM UTC

We have investigated and the cause of the problem was a temporary storage issue which has since been resolved. We are taking steps to improve as well as fix the monitoring where this happened and make sure such an issue does not occur again.

Started
Oct 05, 2021, 07:00 AM UTC
Resolved
Oct 05, 2021, 02:45 PM UTC
Duration
7h 45m
Detected by Pingoru
Oct 05, 2021, 07:00 AM UTC

Update timeline

  1. resolved Oct 05, 2021, 07:37 PM UTC

    Assignments and submissions could not be created

  2. postmortem Oct 06, 2021, 07:59 AM UTC

    We have investigated and the cause of the problem was a temporary storage issue which has since been resolved. We are taking steps to improve as well as fix the monitoring where this happened and make sure such an issue does not occur again.

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