Otava incident
Mid-Michigan (MM1) OTAVA® DRaaS powered by Zerto Outage - 7/6/25
Otava experienced a notice incident on July 7, 2025 affecting DRaaS powered by Zerto, lasting 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2025, 12:17 AM UTC
Service Impacting: Yes – Services may be unavailable as engineers work to identify and resolve the issue. Description: OTAVA® engineers are currently investigating an issue affecting Zerto replication services in our Mid-Michigan data center. . Our team is actively working to restore full service as quickly as possible. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring Jul 07, 2025, 05:47 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 07, 2025, 05:48 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 07, 2025, 01:17 PM UTC
This incident has been resolved.