Osano Outage History

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Osano had 10 outages in the last 2 years totaling 20h 54m of downtime — averaging 0.4 incidents per month.

There were 10 Osano outages since August 13, 2025 totaling 20h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.osano.com

Major April 1, 2026

Consent Management Publishing Experiencing Degraded Service

Detected by Pingoru
Apr 01, 2026, 02:23 PM UTC
Resolved
Apr 01, 2026, 03:57 PM UTC
Duration
1h 33m
Affected: Consent Management Script
Timeline · 5 updates
  1. identified Apr 01, 2026, 02:23 PM UTC

    The Consent Management Publishing service is currently experiencing degraded service. We are investigating, and will keep you updated.

  2. investigating Apr 01, 2026, 02:49 PM UTC

    We are currently investigating this issue.

  3. identified Apr 01, 2026, 03:28 PM UTC

    We have identified the root cause. We are working on restoring the publishing service ASAP.

  4. monitoring Apr 01, 2026, 03:42 PM UTC

    We've implemented a fix, and are monitoring the CMP publishing service.

  5. resolved Apr 01, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 30, 2026

Errors logging into my.osano.com

Detected by Pingoru
Mar 30, 2026, 11:53 PM UTC
Resolved
Mar 31, 2026, 12:32 AM UTC
Duration
38m
Affected: Web User Interface
Timeline · 3 updates
  1. investigating Mar 30, 2026, 11:53 PM UTC

    We are currently experiencing degraded service in the my.osano.com webapp. We are investigating and will keep you updated.

  2. identified Mar 31, 2026, 12:23 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 31, 2026, 12:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 19, 2026

Reporting Dashboard Performance Degradation

Detected by Pingoru
Mar 19, 2026, 10:11 PM UTC
Resolved
Mar 20, 2026, 03:39 AM UTC
Duration
5h 27m
Timeline · 2 updates
  1. investigating Mar 19, 2026, 10:11 PM UTC

    We’re currently experiencing degraded performance with our reporting dashboard. Some users may notice slow load times or incomplete data. Our team is actively investigating and working to restore full service as quickly as possible. We’ll share updates here as we learn more. Thank you for your patience.

  2. resolved Mar 20, 2026, 03:39 AM UTC

    The issue affecting our reporting dashboard has been fully resolved. All systems are now operating normally, and data is loading as expected.

Read the full incident report →

Minor March 9, 2026

Potential Degraded Service in Customer Reporting Features

Detected by Pingoru
Mar 09, 2026, 07:42 PM UTC
Resolved
Mar 09, 2026, 08:44 PM UTC
Duration
1h 2m
Affected: Web User Interface
Timeline · 4 updates
  1. investigating Mar 09, 2026, 07:42 PM UTC

    We are currently investigating this issue.

  2. identified Mar 09, 2026, 08:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 09, 2026, 08:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 09, 2026, 08:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2025

my.osano.com failing to load due to database performance issues. Osano's engineering is actively investigating the root cause and mitigation options. Customers may experience issues logging in.

Detected by Pingoru
Oct 21, 2025, 08:18 PM UTC
Resolved
Oct 21, 2025, 09:02 PM UTC
Duration
43m
Affected: Customer AuthenticationWeb User Interface
Timeline · 4 updates
  1. investigating Oct 21, 2025, 08:18 PM UTC

    We are currently investigating this issue.

  2. identified Oct 21, 2025, 08:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 21, 2025, 08:47 PM UTC

    We've identified the root cause and have implemented a fix. We will continue to monitor.

  4. resolved Oct 21, 2025, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2025

my.osano.com application experiencing degraded service

Detected by Pingoru
Sep 29, 2025, 08:49 PM UTC
Resolved
Sep 29, 2025, 09:04 PM UTC
Duration
15m
Affected: Web User Interface
Timeline · 3 updates
  1. investigating Sep 29, 2025, 08:49 PM UTC

    We are currently investigating this issue.

  2. identified Sep 29, 2025, 08:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 29, 2025, 09:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 24, 2025

Issues logging into my.osano.com

Detected by Pingoru
Sep 24, 2025, 02:08 PM UTC
Resolved
Sep 24, 2025, 03:09 PM UTC
Duration
1h
Affected: Web User Interface
Timeline · 4 updates
  1. investigating Sep 24, 2025, 02:08 PM UTC

    We are currently investigating this issue.

  2. identified Sep 24, 2025, 02:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 24, 2025, 02:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2025, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2025

Degraded service in my.osano.com dashboard reporting services

Detected by Pingoru
Sep 16, 2025, 04:17 PM UTC
Resolved
Sep 16, 2025, 04:40 PM UTC
Duration
22m
Affected: Web User Interface
Timeline · 3 updates
  1. investigating Sep 16, 2025, 04:17 PM UTC

    We are currently investigating this issue.

  2. identified Sep 16, 2025, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 16, 2025, 04:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2025

Web Application Experiencing Degraded Service

Detected by Pingoru
Aug 13, 2025, 08:30 PM UTC
Resolved
Aug 13, 2025, 08:52 PM UTC
Duration
22m
Affected: Web User Interface
Timeline · 4 updates
  1. investigating Aug 13, 2025, 08:30 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 13, 2025, 08:31 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 13, 2025, 08:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 13, 2025, 08:52 PM UTC

    This incident has been resolved.

Read the full incident report →