Osano incident

Web Application Experiencing Degraded Service

Major Resolved View vendor source →

Osano experienced a major incident on August 13, 2025 affecting Web User Interface, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 08:30 PM UTC
Resolved
Aug 13, 2025, 08:52 PM UTC
Duration
22m
Detected by Pingoru
Aug 13, 2025, 08:30 PM UTC

Affected components

Web User Interface

Update timeline

  1. investigating Aug 13, 2025, 08:30 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 13, 2025, 08:31 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 13, 2025, 08:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 13, 2025, 08:52 PM UTC

    This incident has been resolved.