Osano incident

Issues logging into my.osano.com

Major Resolved View vendor source →

Osano experienced a major incident on September 24, 2025 affecting Web User Interface, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 02:08 PM UTC
Resolved
Sep 24, 2025, 03:09 PM UTC
Duration
1h
Detected by Pingoru
Sep 24, 2025, 02:08 PM UTC

Affected components

Web User Interface

Update timeline

  1. investigating Sep 24, 2025, 02:08 PM UTC

    We are currently investigating this issue.

  2. identified Sep 24, 2025, 02:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 24, 2025, 02:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2025, 03:09 PM UTC

    This incident has been resolved.