Orlo incident

Twitter API Issue

Minor Resolved View vendor source →

Orlo experienced a minor incident on June 5, 2023 affecting Social Networks, lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2023, 03:22 PM UTC
Resolved
Jun 12, 2023, 09:15 AM UTC
Duration
6d 17h
Detected by Pingoru
Jun 05, 2023, 03:22 PM UTC

Affected components

Social Networks

Update timeline

  1. investigating Jun 05, 2023, 03:22 PM UTC

    We are currently investigating a problem with Twitter's API which is affecting us from retrieving Twitter timelines, native imports and competitor analysis. Our initial investigations point to an issue caused by Twitter but we will update you as soon as we know more.

  2. monitoring Jun 08, 2023, 10:07 AM UTC

    An initial fix has been deployed for Twitter user timeline. We continue to work on a fix for video support.

  3. resolved Jun 12, 2023, 09:15 AM UTC

    This incident has been resolved - Thank you for your patience whilst we looked to deploy a fix.