Orlo experienced a notice incident on August 30, 2023 affecting Social Networks, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 30, 2023, 01:46 PM UTC
Meta has made us aware of an issue, on their side, regarding Instagram and forcing accounts into re-authentication. We are waiting for further information regarding a fix. More information can be found here: https://developers.facebook.com/support/bugs/296153916339672/ Usual Support Documentation for re-authentication can be found here: https://support.orlo.tech/re-authenticating-your-social-media-accounts
- monitoring Aug 31, 2023, 07:28 AM UTC
A fix has been implemented by Orlo to prevent further accounts from going into re-auth. Meta continues to investigate the root cause. https://developers.facebook.com/support/bugs/296153916339672/
- resolved Sep 01, 2023, 09:16 AM UTC
This incident has been resolved.