Orlo incident

Live chat issues

Minor Resolved View vendor source →

Orlo experienced a minor incident on October 31, 2023 affecting Live Chat, lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2023, 10:23 AM UTC
Resolved
Oct 31, 2023, 04:53 PM UTC
Duration
6h 29m
Detected by Pingoru
Oct 31, 2023, 10:23 AM UTC

Affected components

Live Chat

Update timeline

  1. investigating Oct 31, 2023, 10:23 AM UTC

    We are currently investigating an issue with the live chat widget.

  2. monitoring Oct 31, 2023, 12:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 31, 2023, 12:03 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 31, 2023, 04:53 PM UTC

    This incident has now been resolved