Orlo incident

Inbox issues

Major Resolved View vendor source →

Orlo experienced a major incident on November 9, 2023 affecting Orlo Application, lasting 6h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2023, 08:33 AM UTC
Resolved
Nov 09, 2023, 02:56 PM UTC
Duration
6h 23m
Detected by Pingoru
Nov 09, 2023, 08:33 AM UTC

Affected components

Orlo Application

Update timeline

  1. investigating Nov 09, 2023, 08:33 AM UTC

    We are currently investigating issues with the Inbox. This may impact your ability to respond to incoming messages. We appreciate this will heavily impact a number of customers and will update you as soon as possible.

  2. monitoring Nov 09, 2023, 10:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 09, 2023, 02:56 PM UTC

    This incident has been resolved.