Orlo experienced a minor incident on August 6, 2024 affecting Orlo Application, lasting 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2024, 09:13 AM UTC
We are currently experiencing issues with our media uploading functionality. Users may encounter errors or slow performance when attempting to upload media. Our developement team is actively working to identify and resolve the problem as quickly as possible.
- investigating Aug 06, 2024, 09:13 AM UTC
We are continuing to investigate this issue.
- identified Aug 06, 2024, 10:04 AM UTC
The current issue has been identified as a problem with the third-party tool Filestack. Other users have reported the same issue to Filestack within the last 30 minutes. We have contacted Filestack and will provide an update as soon as possible.
- identified Aug 06, 2024, 11:30 AM UTC
We continue to wait for Filestack to update us.
- identified Aug 06, 2024, 12:48 PM UTC
We are still awaiting an update from Filestack and are actively following up on it. Affected: - Image upload - Content Library
- resolved Aug 06, 2024, 02:13 PM UTC
The issue with uploading media has now been resolved by Filestack. We apologise for any inconvenience this may have caused.