Orlo incident

Delay in receiving Whatsapp (Twilio) messages

Minor Resolved View vendor source →

Orlo experienced a minor incident on June 30, 2025 affecting Social Networks, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 06:27 PM UTC
Resolved
Jun 30, 2025, 09:46 PM UTC
Duration
3h 18m
Detected by Pingoru
Jun 30, 2025, 06:27 PM UTC

Affected components

Social Networks

Update timeline

  1. identified Jun 30, 2025, 06:27 PM UTC

    There is currently a delay on incoming Twilio (WhatsApp) messages to Orlo. Twilio have acknowledged the problem, and it's on their status page. Further details are available here - https://status.twilio.com/incidents/9pn51bwxq9hk We'll continue to monitor the problem.

  2. resolved Jun 30, 2025, 09:46 PM UTC

    Delivery latency is back to normal.