Origami Risk incident

The Square - Client Portal is up and running

Resolved after 34 minutes, affecting The Square - Client Portal (Coming Soon: The Square), on October 19, 2026.

resolved Oct 19, 2026, 05:34 PM UTC

We’ve resolved the intermittent slowdowns and access issues some users were experiencing. We’ve verified recovery, including login and case access. If you continue to experience any issues, please contact our support team. We appreciate your patience while we worked through this.

Started
Oct 19, 2026, 05:00 PM UTC
Resolved
Oct 19, 2026, 05:34 PM UTC
Duration
34m
Detected by Pingoru
Oct 19, 2026, 05:00 PM UTC

Affected components

The Square - Client Portal (Coming Soon: The Square)

Update timeline

  1. investigating Oct 19, 2026, 05:00 PM UTC

    Origami is researching access issues in The Square - Client Portal. Our team is working toward full service restoration. We will continue providing updates as they become available.

  2. resolved Oct 19, 2026, 05:34 PM UTC

    We’ve resolved the intermittent slowdowns and access issues some users were experiencing. We’ve verified recovery, including login and case access. If you continue to experience any issues, please contact our support team. We appreciate your patience while we worked through this.

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