OrderMyGear incident

Performance issues on distributorcentral.com

Minor Resolved View vendor source →

OrderMyGear experienced a minor incident on May 19, 2025 affecting Websites and DistributorCentral, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 06:05 PM UTC
Resolved
May 19, 2025, 10:48 PM UTC
Duration
4h 42m
Detected by Pingoru
May 19, 2025, 06:05 PM UTC

Affected components

WebsitesDistributorCentral

Update timeline

  1. investigating May 19, 2025, 06:05 PM UTC

    We are currently investigating this issue.

  2. investigating May 19, 2025, 07:40 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 19, 2025, 07:57 PM UTC

    We are continuing to investigate this issue.

  4. monitoring May 19, 2025, 09:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 19, 2025, 10:48 PM UTC

    This incident has been resolved.